Case Studies
Case study - Let's relieve you from the pressure... E-mail

'Let's relieve you from the pressure' - the 'Logistics under Pressure' Convention organized by SPAN Group at the Intercontinental Dubai Festival City Hotel. Just regarding the convention's head line, one can understand that they had only good intentions…
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Case Study - Pfizer Inc. agreed to pay a $975,000(!) civil penalty(!!) E-mail

Pfizer Inc. agreed to pay a $975,000(!) civil penalty (!!) to resolve alleged violations of the Clean Air Act (!!!) at its former manufacturing plant.

 
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Case Study - deteriorating levels of service by airline staff E-mail

According to the last results, deteriorating levels of service by airline staff has pushed overall satisfaction with U.S. carriers to the lowest level in three years!!! 

 
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Case Study - Publication of new edition of ISO 9001:2008 expected in October-November 2008 E-mail

Publication of new edition of ISO 9001:2008 expected in October-November 2008

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Case Study - No more papers on the desks E-mail

Once, years ago, in conference, my CEO stood up in the middle of the crowd and said - "No more papers on the desks". Today his prophesy his becoming reality...
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